DISPATCH TIMEFRAME
Please allow 3-5 business days for your order to be processed and dispatched from our warehouse. However please note that these times may increase during holidays and sale times.
Once your order is ready to be dispatched, you will receive a shipping confirmation email with the tracking details.
SHIPPING COSTS
Standard NZ Delivery With Tracking - $9.99 NZD
AUS Delivery With Tracking - $15.00 NZD
COURIER SERVICE
"PLEASE NOTE: If your parcel is left at your house by the couriers due to no one being home and has been stolen. This is not covered by the couriers nor Chinga, and is a matter for the police. Please read the full terms and conditions by the postal service to know more."
https://auspost.com.au/receiving/delayed-lost-or-damaged-items/compensation
NZ Couriers
https://www.nzcouriers.co.nz/