Delivery & Returns


Delivery


Auckland Delivery - $6.00 NZD
NZ Wide Delivery - $6.50 NZD

AUS without tracking - $10.00NZD
AUS with tracking - $25.00 NZD

Rest of the world with tracking -$50NZD

 

 

Delivery Times:

NZ - 2-5 working days 
Australia - 3-5 working days (If track and traced shipping $25)

Australia - 5-10 working days (if non tracked)

 

Courier service

National shipping is shipped by fastway couriers www.fastway.co.nz

International shipping is shipped by NZpost www.nzpost.co.nz

Returns

 

Our policy lasts 7 days upon receiving your purchase. No change of mind refunds on sale items, Unfortunately we do not do refunds but can offer store credit.

To be eligible for a return, your item must be unused and in the same condition that you received it, with tags attached. You must fill in our return form and send it back to us, with your item, please note we do require a courier fee for returns. returning within NZ $6.50 (Auckland $6.00) and returning international $10.00 AUS (this varies upon country) email us on info@chingaclothing.co.nz 


Shipping
To exchange your product, please email us so we can send you a return form 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.


Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item back to us, you should consider using a trackable shipping service. This is so your item is not lost as we cannot exchange an item we have not received.