Delivery and tracking

COVID-19

WHAT THIS MEANS FOR YOUR PACKAGES 

Delivery of Signature Required Product
NZ Post couriers (including CourierPost, Pace and Rural Delivery) will knock on the door as usual and step back two metres (or as far back as safe). They will wait for the occupant to come to the door and greet them as usual. They will then ask for the recipient's name and leave the parcel in a sensible place for the customer to pick up when the driver leaves. If no one comes to the door and there is no Parcel Leave service in place, they will follow the standard process which is to leave a card and return the item to depot.

 

PLEASE NOTE COURIERS ARE VERY BUSY, THERE WILL BE DELAYS AND THERE WILL BE OCCASIONS WHERE THEIR SYSTEM IS NOT UPDATED AS OFTEN, ALLOW SOME TIME FOR THEM TO UPDATE, AND PLEASE BE KIND! 

Shipping 

 
NZ Wide Delivery - $6.99 NZD

AUS with tracking - $13.00 NZD

Rest of the world with tracking -$20NZD

 

Delivery Times:

NZ - 2-5 working days (This will vary depending on our busy days)
Australia - 3-7 working days (This will vary depending on our busy days)

 

Courier service 

NZpost www.nzpost.co.nz