We are dispatching orders every business day, however at alert level 4 lockdown our returns department is closed. Please email us when we are at Level 3.
If you have received a tracking and tracking is invalid or status has not changed for a few days, please allow 48 business days for movement to get updated.
If you would like to get in touch with us regarding your order or you have a question please check out FAQ's before filling out this form, you can find FAQ's section on the footer.
If your email is regarding returns, please read the returns policy and email firstname.lastname@example.org with your order number and we will email a return form.
Please allow 48hours for a reply, if you have not received a reply within that time frame, please do not email again as this causes your email to go to the bottom of the list for us.